If you change your mind about the products you have purchased from Kinderplay we can exchange those products subject to the following conditions:

  • Item or items purchased need to be returned in a timely manner should you change your mind. We understand life is busy and you may live some distance from our store, in this case communication with us is much appreciated so that we can resolve the issue as soon as possible. 
  • Items must be in the original condition in which they were purchased
  • We are happy to replace or refund your item in there is a manufacturing fault and in line with consumer law.
  • Online purchases are subject the above terms and conditions, however all associated postage is at buyers cost or item can be returned in store at no extra charge.

Please note there is no refund or exchange on sale items

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